Privacy Policy 🌐🔐

(Global Version – Suitable Worldwide)

This Privacy Policy describes how Hexwatt (“the Site”, “we”, “us”, or “our”) collects, uses, and discloses your personal information when you visit or make a purchase from our website.

1. Personal Information We Collect 📊

When you visit the Site, we automatically collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

For the purposes of this Privacy Policy, “Personal Information” refers to any information that identifies, relates to, describes, or could reasonably be linked to an individual.

2. Device Information 💻

Examples of Personal Information collected:

• Web browser type and version
• IP address
• Time zone
• Cookie data
• Pages or products viewed
• Search terms
• Interaction with the Site

Purpose of collection:

• To ensure the Site functions properly
• To analyze usage trends
• To improve performance, security, and user experience

Source of collection:

Automatically collected via cookies, log files, web beacons, tags, or pixels

Disclosure:

Shared with trusted service providers such as Shopify for website operation and analytics

3. Order Information 📦

Examples of Personal Information collected:

• Name
• Billing and shipping address
• Payment details
• Email address
• Phone number

Purpose of collection:

• To process and fulfill orders
• To manage payments
• To arrange shipping and delivery
• To communicate with customers
• To prevent fraud and unauthorized transactions
• To provide product updates or promotional messages (where permitted)

Source of collection:

Provided directly by you

Disclosure:

Shared with payment processors, fulfillment partners, and logistics providers such as UPS, DHL, DPD, and Hermes

4. Customer Support Information 🎧

Examples of Personal Information collected:

• Name
• Email address
• Shipping address

Purpose of collection:

• To respond to inquiries
• To provide technical or after-sales support

Source of collection:

Provided directly by you

5. Marketing & Advertising 🎯

We may use your Personal Information to deliver relevant advertisements and marketing communications that we believe may be of interest to you.

This may include:

• Analytics tools (such as Google Analytics)
• Advertising platforms
• Cookies or similar tracking technologies

You can learn more about how Google uses data here: https://policies.google.com/privacy

You can opt out of Google Analytics here: https://tools.google.com/dlpage/gaoptout

Opting Out of Personalized Advertising 🚫

You may opt out of targeted advertising through the following platforms:

• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads

You may also visit the Digital Advertising Alliance opt-out portal: http://optout.aboutads.info/

6. Use of Personal Information 🛠️

We use Personal Information to:

• Operate and maintain the Site
• Process transactions
• Deliver products and services
• Communicate with customers
• Improve our offerings
• Send service-related or promotional messages

7. Cookies 🍪

Cookies are small data files stored on your device when you visit our Site. We use cookies to:

• Enable essential website functionality
• Remember user preferences
• Analyze website traffic
• Support marketing activities

Cookies may be session cookies or persistent cookies, and their duration varies depending on their purpose.

You can control or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of the Site.

More information about cookies can be found at: www.allaboutcookies.org

8. Do Not Track 🚦

Some browsers offer a “Do Not Track” feature. At this time, the Site does not respond to Do Not Track signals, as there is no universally accepted standard for such signals.

9. Data Retention ⏳

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

10. Changes to This Policy 🔄

We may update this Privacy Policy periodically to reflect changes in our practices, technologies, or legal requirements. Updates will be posted on this page.

11. Contact Us 📬

If you have questions, concerns, or requests regarding this Privacy Policy or your Personal Information, please contact us via the contact details provided on our website.